Our Cookie Policy

Our Cookie Policy

As Helco Petrokimya, we use cookies during your visit to our corporate website (www.helco.com.tr) to improve your user experience, ensure the efficient operation of our site, and analyze visitor behavior.

This policy is prepared to explain which cookies we use, for what purpose, and how you can control them. By using our website, you consent to the use of cookies as described in this policy.

  • 1. What is a Cookie?
    Cookies are small text files consisting of letters and numbers that are stored on your device (computer, tablet, or mobile phone) when you visit a website. These files allow the website to remember you and your preferences (e.g., language selection or session information).

  • 2. Why Do We Use Cookies?
    As Helco Petrochemicals, we use cookies for the following main purposes:
    • Essential Functions: To ensure our website operates securely, quickly, and properly.
    • Performance and Analysis: To understand how visitors use our site (how many people visited, which pages are more popular, how long they stayed on the site, etc.). This data helps us improve our site and enhance its performance.
    • Functionality: To offer you a more personalized experience by remembering your preferences on our site (e.g., language selection).
    • Security: To ensure the security of our website and our visitors, and to prevent fraud attempts.

  • 3. Types of Cookies We Use
    We can classify the cookies used on our website according to their purposes as follows:
    • Strictly Necessary Cookies: These cookies are strictly necessary for the basic functions of our website to operate. For example, navigating between pages, accessing secure areas, or security verifications will not work without these cookies. These cookies are generally deleted when you close the browser (Session Cookies) and are used without seeking your consent.
    • Performance and Analytics Cookies: These cookies collect anonymous (non-identifying) data about how visitors use our website. They enable us to understand which pages are visited most often, whether our site is running slowly, or if there are error messages. We use this data to measure and continually improve our site's performance. (Example: We use third-party analytics services like Google Analytics on our website.)
    • Functionality Cookies: These cookies remember the choices you make on our website. For example, they save your language preference or font size setting. This means you do not need to repeat the same settings every time you visit our site, providing you with a more enhanced user experience.

  • 4. How Can You Control or Delete Cookies?
    Most internet browsers are set to automatically accept cookies. However, you can refuse cookies, delete existing cookies, or receive a warning when a new cookie is sent to your device by changing your browser settings.

    To learn how to manage cookies, you can refer to your browser's 'Help' or 'Settings' menu.
    • Google Chrome: Settings > Privacy and security > Cookies and other site data
    • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
    • Microsoft Edge: Settings > Cookies and Site Permissions
    • Safari: Preferences > Privacy

    Please Note: We would like to remind you that if you block or delete strictly necessary cookies, some essential functions of our website may not work, and your experience on our site may be negatively affected.

  • 5. Policy Updates
    Helco Petrokimya reserves the right to update this Cookie Policy from time to time, depending on applicable legal regulations or corporate policies. Important changes to the policy will be announced via this page.

  • 6. Contact
    To obtain more information about our Cookie Policy or to submit your questions, you can contact us via the email address info[@]helco.com.tr or through our Contact page.